CrewPoints Rewards

Earn while
your yard
gets sorted.

Every booking earns 100 CrewPoints per $1 spent. Collect stamps for a commission-free booking, spend points on contractor add-ons, and unlock tier benefits as you spend.

100pts
per $1 spent · 10¢ value
4
loyalty tiers
$20
$20 max add-on cap
9:41●●● 🔋
CREWPOINTS
840
points balance · expires after 3 months inactive
Crew Bucks
$4.50
🥈 Silver Member $460 to Gold View tiers ›
🔥
3-week streak — book this week for +500 bonus pts!
Track ›
🎁
Redeem Points
Contractor add-ons
💵
Crew Bucks
$4.50 ready to use
👥
Refer a Friend
Give $5, Get $5
🌿
Refer a Contractor
Earn $15 Crew Bucks
Active Challenges
🔥 4-Week Streak
+500 pts
3 of 4 weeks · book this week to finish!
🎫 Crew Stamp Card
6th free
🌿 🌿 🌿 ? ? 🎁
3 of 5 stamps · 2 more bookings to go
Just redeemed
Green Waste Removal — 200 pts

Three steps to free stuff.

01
📱

Book any service

Every completed booking earns you 100 CrewPoints per $1 spent. No sign-ups, no codes — points land in your account automatically once your job is confirmed complete.

02

Points pile up

Earn faster with bonus multipliers — 2× points on Rising Star contractors (capped at 500pts), streak bonuses for consecutive weekly bookings,.

03
🎁

Redeem for add-ons

Use your points toward contractor add-ons — green waste removal, weed spray, fertiliser and more. Your contractor sets the price; Crew pays them directly from your points balance. Points expire after 3 months without a booking — any booking resets the clock. CrewPass subscribers never lose points while their subscription is active.

More ways to stack points.

Beyond the base earn rate, there are five ways to accelerate your points balance. Points expire after 3 months (Bronze/Silver), 6 months (Gold) or 9 months (Platinum) of inactivity — any booking resets the clock. CrewPass subscribers never lose points while subscribed. Points spend on contractor add-ons — Crew pays the contractor their listed rate, up to $20 per booking.

🌿

Every booking

The base earn rate — 100 CrewPoints for every $1 you spend on completed jobs. That's 10¢ of add-on value per dollar. At redemption, Crew pays your contractor their listed rate — up to $20 per booking. Applies to all standard services, handyman, cleaning and pet care.

100 pts / $1
Crew pays contractor at redemption
Points calculator
$20$500
You spend
$85
Points earned
8,500
Add-on value
$8.50
Effective rate
10¢/$1

Points spend on contractor add-ons — Crew pays your contractor their listed rate. Max $20 add-on value per booking.

Rising Star boost

Earn 2× points when you book a Rising Star contractor — someone new to Crew who needs bookings to build their rating. Capped at 500 bonus points per booking.

2× points
🔥

Weekly streak bonus

Book every week for 4 weeks in a row and earn a 500-point bonus plus $2.50 in Crew Bucks. Streak resets if you miss a week, so stay consistent.

+500 pts bonus
👥

Refer a friend

Share your referral code. When your friend completes their first booking, you both get $5 Crew Bucks. Maximum 5 referrals per year.

$5 Crew Bucks
🌱

Refer a contractor

Know a great tradie? Refer them to Crew. When they sign up and complete 3 jobs, you earn $15 in Crew Bucks — paid on their 3rd completed job, non-refundable. Maximum 5 contractor referrals per year.

$15 Crew Bucks

Book 5, get your
6th on us.

Every completed booking with a new contractor stamps your card — or once per calendar month per contractor for recurring bookings. Hit 5 and your next booking is commission-free. It resets and you start again.

Gold & Platinum members: every booking counts as 2 stamps — so you complete your card in 3 bookings instead of 5.
💳
Commission waiver — not a discount
Your contractor is paid in full as normal. Crew waives its commission on that booking — you pay only the job price.
🔄
Resets automatically
After your free booking, the card resets and you immediately start earning toward the next one.
⏱️
Stamps expire after 6 months inactive
Any booking resets the clock. You'll receive a reminder at 5 months if your stamps are at risk.
🔄
Recurring bookings — one stamp per contractor per month
If you have a regular contractor (e.g. weekly mowing), they contribute one stamp to your card per calendar month regardless of how many times they visit. Each new contractor you book earns a separate stamp.
🎫 Your stamp card
[DEMO] Sarah M. · Silver
3 stamps · 2 more to go · resets monthly per contractor
🌿
Stamp 1
🌿
Stamp 2
🌿
Stamp 3
Stamp 4
Stamp 5
🎁
Free!
🥇 Gold double stamps
[DEMO] Gold member card
Each booking = 2 stamps · Complete in 3 bookings
Stamp 1+2
Stamp 3+4
Stamp 5+6

Spend more, unlock more.

Based on your rolling 12-month spend. Upgrades are instant. Each tier stacks on the one below — you keep all lower-tier benefits as you rise.

🥉 Bronze
🌱
Bronze
$0 – $299 · starter
100 pts per $1 spent
$5 welcome Crew Bucks on signup
3-month expiry window — any booking resets
Stamp card — book 5, 6th free
GPS-matched local contractors
Escrow-protected payments
Standard help centre & chat
🥈 Silver
Silver
$300 – $799 · loyal
100 pts per $1 (base)
1.25× with CrewPass subscription
Streak bonus +500 pts (4-week)
3-month expiry window — any booking resets
Stamp card — book 5, 6th free
2.5% loyalty discount (cap $6)
24hr early access to peak slots
Priority contractor matching
Priority chat — 8hr response SLA
Never expires with CrewPass subscription
[DEMO] Sarah's current tier
🥇 Gold
Gold
$800 – $1,999 · valued
1.25× CrewPoints on all bookings
Double stamps on stamp card
Streak bonus +750 pts (4-week)
6-month expiry window — any booking resets
Stamp card — 3 bookings, 4th free
4% loyalty discount (cap $8)
48hr early access to peak slots
Contractor quality guarantee
Priority support — 4hr response SLA
Dedicated support email address
💎 Platinum
💜
Platinum
$2,000+ · elite
1.5× CrewPoints on all bookings
Double stamps on stamp card
Streak bonus +1,000 pts (4-week)
Birthday bonus — 500 pts
9-month expiry window — any booking resets
Stamp card — 3 bookings, 4th free
5% loyalty discount (cap $10)
72hr early access — first in queue
Contractor quality guarantee
Annual service review with your account manager
Dedicated account manager
1hr response SLA — direct contact
Beta feature access

Discounts apply to base service price only — not to add-ons, licensed trade jobs or equipment hire. Tier calculated on rolling 12-month spend.

What your points unlock.

200 pts
🍃
Green Waste Removal
Bagged and taken away by your contractor
300 pts
🌱
Weed Spray Treatment
Selective spray for weeds in garden beds
350 pts
🌿
Lawn Fertiliser
Slow-release granular applied to lawn
150 pts
✂️
Edge & Trim Upgrade
Full edge along all paths and garden beds
120 pts
🧹
Pathway Deep Clean
Blow and sweep all hard surface areas
400 pts
🪣
Gutter Clear & Flush
Ground level accessible gutters only
280 pts
💧
Garden Bed Water & Mulch
Top up mulch and spot water garden beds
500 pts
🌳
Tree Branch Tidy
Light canopy lift for trees under 2m

Points spend on contractor add-ons — Crew pays the contractor their listed rate. Not all contractors offer add-ons. Max $20 per booking.dd-on prices vary — Crew pays the contractor their listed rate at redemption.

Real dollars from real milestones.

Crew Bucks are separate from points — they're actual dollar credits earned from completing challenges. Applied automatically at checkout, no code needed.

Week 1
Week 2
Week 3
🔥
Week 4
Complete this week
+$2.50 Crew Bucks
plus 500 bonus points
🎯
Never expire
Your balance
$4.50
Applied at checkout · no code needed · max $20/booking · never expire
How to earn Crew Bucks
🔥 4-week booking streak
$2.50
🎫 Stamp card — 6th booking free
~$8.50
🌱 Refer a contractor · paid on 3rd job · non-refundable
$15.00
🥇 Reach Gold tier
$10.00

Common questions.

Can't find what you're looking for? Email us at hello@getcrew.com.au

Every completed booking earns you 100 CrewPoints per $1 spent. Points are added automatically to your account once the job is confirmed complete — no scanning, no codes required. You can also earn bonus points through the Rising Star boost (2× points when booking a new contractor), weekly streaks, and your Crew Stamp Card (book 5, get the 6th commission-free).
Points expiry is tiered based on your loyalty status. Bronze and Silver members: points expire after 3 months without a booking. Gold members: 6 months. Platinum members: 9 months. CrewPass subscribers: points never expire while your subscription is active — this is one of the core benefits of the paid subscription. Any booking resets the clock regardless of tier. We'll send a reminder at the halfway point of your expiry window so you have time to book or redeem. Crew Bucks (earned from milestones) never expire.
Points spend on add-ons listed by your contractor — things like green waste removal, weed spray, lawn fertiliser and more. Your contractor sets their own add-on prices; Crew pays them their listed rate when you redeem. Points are not redeemable for cash or as a discount off the base job price. Not all contractors offer add-ons — available options depend on your contractor's menu. Maximum $20 in add-on value per booking.
Loyalty discounts (5% Silver / 8% Gold / 10% Platinum) apply to the base service price only — not to add-ons, licensed trade jobs, or equipment hire. Each tier has a per-booking cap ($10 / $15 / $20 respectively). Discounts are applied automatically at checkout once you reach the qualifying tier. Tier status is calculated on your rolling 12-month spend.
Crew Bucks are real dollar credits earned from completing specific milestones — 4-week streaks, contractor referrals, and tier milestone bonuses. Unlike points (which spend on contractor add-ons), Crew Bucks apply directly to your next booking as a cash equivalent. They're applied automatically at checkout with no code needed, up to a maximum of $20 per booking. Crew Bucks never expire.
Every completed booking earns one stamp — with one important rule: if you have a recurring contractor (e.g. weekly mowing), that contractor contributes a maximum of one stamp per calendar month regardless of booking frequency. Collect 5 stamps and your 6th booking is commission-free — Crew waives our platform fee so you pay only your contractor, who is still paid in full. Gold and Platinum tier members earn double stamps — completing the card in 3 bookings (4th free). The one-stamp-per-contractor-per-month rule still applies for recurring services. Stamps expire after 6 months of account inactivity, and we'll remind you at 5 months. The free booking itself earns no points (since no commission changes hands), but resets your card immediately.
There's no cap on CrewPoints accumulation. You can earn as many as you like and take your time redeeming. Crew Bucks have a maximum $20 apply-per-booking limit, but there's no cap on your total Crew Bucks balance.

Start earning points
on your first booking.

Free to join. No subscription needed. Points start accumulating from your very first completed job.

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