Crew — Customer App

Crew

Select Crew

📍 Paddington

🎫 Crew Stamp Card

1 stamp per contractor per month · 5 stamps = 6th free

6th free

🌿 Green
Thumb

🧹 Sparkle
Clean

✂️ Murray's
Mowing

❓ Try a
crew

3 of 5 stamps · 1 per contractor per month · 6th booking free

Your Deals

🏷 Off-Peak Deal

20% off mid-week

Tue–Thu · Limited slots

🔁

Re-book your Crew

[DEMO] Green Thumb Co. · Standard Mow + Waste · $85

→

Near You

See all

🌿

91%

[DEMO] Green Thumb Co.

⭐ Legend

🌱

2x pts

Murray's Mowing

🌟 Rising StarCrew Crew

✂️

78%

TrimRight

✓ Verified

9:41

●●● WiFi 🔋

Find Your Crew Crew

📋

Got something specific in mind?

Describe your job — we'll match you with the right crew and send back a custom quote. Like Fiverr, but for your yard.

›

🌿 Yard work 🔧 Odd jobs 🎨 Any trade

✦ Featured Sponsored placement

[DEMO] Green Thumb Co.

91% re-booked

📍 Paddington · 2.1km · ⚡ 98% response

⭐ Local LegendCrew Crew✓ Verified

🌿 Yard Crew · 🧹 Clean Crew

Mow $65 · Pathway $45

Sorted by: Nearest to you

[DEMO] SparkleClean Co.

87% re-booked

📍 Newtown · 2.8km

⭐ Local LegendCrew Crew✓ Verified

🧹 Clean Crew · 🏠 House Crew

From $55/hr · End of lease from $220

🐕

[DEMO] PawPatrol Pet Care

94% re-booked

📍 Surry Hills · 1.4km

⭐ Local LegendCrew Crew

🐕 Pet Crew

Dog walking $15 · Yard clean $40

Murray's Mowing

2x points

📍 Marrickville · 3.4km

🌟 Rising StarCrew Crew

🌿 Yard Crew

Mow $65 (20% off mid-week)

[DEMO] QuickFix Repairs

82% re-booked

📍 Balmain · 5.1km

✓ VerifiedCrew Crew

🔧 Fix Crew · 🎨 Paint Crew

Repairs from $75/hr · Touch-up paint $120

✂️

TrimRight Services

78% re-booked

📍 Glebe · 3.8km

✓ Verified🏷 Mid-week deal

🌿 Yard Crew · 🐕 Pet Crew

Mow $52 (20% off) · Pet yard $35

🎨

ColourPro Painters

89% re-booked

📍 Redfern · 2.6km

⭐ Local LegendCrew Crew✓ Verified

🎨 Paint Crew · 🏠 House Crew

Interior from $180/room · Touch-ups $90

🍃

[DEMO] LawnKing

83% re-booked

📍 Leichhardt · 4.2km

⭐ Local LegendCrew Crew✓ Verified

🌿 Yard Crew

Mow $65 · Full detail $160

🌿

[DEMO] Green Thumb Co.

📍 Paddington · 2.1km away · Crew Crew Yard Specialist

⭐ Local LegendCrew Crew✓ Verified Pro

91%

of customers re-book this crew

Portfolio

🌳

Services

The Standard Mow

Up to 800m² · 60 min

$65

The Pathway Clear

Hose/leaf blow · 30 min

$45

The Green Bin Fill

Weeding/pruning · 45 min

$55

Full Garden Detail

Custom package

$160

No payment from you or the platform — crew goodwill only

Book a Service

[DEMO] Green Thumb Co. · Paddington

Choose Service

🌿

The Standard Mow

Mow + edge-trim, up to 800m²

$65

60 min

💧

The Pathway Clear

High-pressure hose or leaf blow

$45

30 min

🌱

The Green Bin Fill

Weeding/pruning, 1 green bin

$55

45 min

🔁 Subscribe & Save

Fortnightly Mow Plan

Lock in a regular slot — never forget to book

Save 10% · $58.50/visit

Add-Ons (optional)

🗑️

Green Waste Removal

Take clippings away

+$20

✓

💦

Weed Spraying

Paths & driveway

+$15

✓

Choose a Time

🏷 Tue/Thu slots have 20% off (off-peak deal)

Your Property

🏠

[DEMO] 42 Banksia St, Paddington

🐕 Dog inside · Gate code: ****

Edit

Service$65

Booking fee$2.99 (waived — Crew Pass)

Total$65

🅐

Or 4 payments of $16.25 with Afterpay — no interest

9:41

●●● WiFi 🔋

🌿

You're all booked!

🔒

Payment held in escrow

Released to crew only after you confirm the job is done — or automatically after 12 hours

🎁

CrewPoints earned

Points will be added when job completes

[DEMO] Green Thumb Co. will arrive Monday at 10am. Gate code shared when they're en route.

Crew[DEMO] Green Thumb Co.

ServiceStandard Mow

TimeMon, 10:00am

PaymentHeld in escrow

Total paid$65.00

Or Afterpay4 × $16.25, no interest

💰 12-hour guarantee — flag any issue within 12 hours of completion before payment auto-releases.

9:41

●●● WiFi 🔋

Job Tracking

Standard Mow · Today, 10:00am

Job Status

✓

Booked

→

En Route

⚙

In Progress

✓

Complete

🌿

[DEMO] Green Thumb Co.

ETA: 8 minutes · 2.1km away

Arrival pref: Quiet arrival — just start

⏱

12-Hour Payment Window

After job completion, you have 12 hours to flag any issue. Payment auto-releases if no dispute is raised.

📸

Progress Photos · Day 3 of 5

Day 1 complete · Day 2 in progress now

● Live

Your Property Profile

Address[DEMO] 42 Banksia St, Paddington

Gate code1234 (shared now)

Pet status🐕 Dog must be inside

HazardsSoft ground (back left)

9:41

●●● WiFi 🔋

Job Progress

Garden Renovation · Day 3 of 5 · [DEMO] Green Thumb Co.

Day 1

✓ Done

Day 2

● In Progress

Day 3

Pending

🔨

[DEMO] Green Thumb Co. is on site now

Started 8:12am · Pavers being laid · Day 3 of 5

Progress Photos

2 updates

🌿

Day 1 — End of Day

Yesterday · 4:38pm · Photo + note

✓ Complete

🌾

⛏️

📝 [DEMO] Green Thumb Co.'s note

"Completed excavation and base layer today. Pavers arrive tomorrow 8am. Back section taped off — please keep clear overnight. Return time: 7:30am."

🔨

Day 2 — In Progress

Today · Started 8:12am

● Live

⏳

Progress photo will appear here when crew leaves site today.

🔒

Site documented between visits

Each progress photo is timestamped and locked to the job record. Both you and your crew have a verified record of site condition after every visit.

Job Completed ✓

Standard Mow · Today, 11:08am

💬

Message [DEMO] Green Thumb Co.

1 new →

Crew's Before & After Photos

Before

🌾

After

🌿

Time remaining to raise a dispute

11:52:00

Payment auto-releases to crew when this reaches zero

✅

Looks great?

If you're happy with the job, approve it early and your crew gets paid instantly.

💚

Leave a tip

100% goes to your Crew Crew

→

🔁 Book Again?

Same service, same crew. Lock in your next visit or set up a fortnightly plan.

9:41

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🌿

Set your Primary Provider?

You've completed 3 jobs with [DEMO] Green Thumb Co. Would you like to set them as your regular? You'll save 5% on every recurring booking.

🌿

[DEMO] Green Thumb Co.

91% re-booked · Local Legend

5% off all recurring bookings

Rate Your Job

Standard Mow · Today, 11:08am

🌿

[DEMO] Green Thumb Co.

91% re-booked · Local Legend

Would you rebook this Crew Crew?

What stood out? (optional)

Private note to Crew (optional)

ℹ️

This helps the Retention Score

Your 'Yes' re-book counts toward [DEMO] Green Thumb Co.'s 91% score — the only metric users see on Crew. No star rating is published.

Raise a Dispute

12-hour window closes at 11:08pm

Time remaining

11:24:08

Crew's Photos

Before

🌾

After

🌿

ℹ️

How disputes work

Our admin team reviews Before & After photos within 24 hours. The crew is only contacted if photos show clear evidence of poor work. If the job looks correct, payment is released immediately.

💧

⛈

Rain Alert — Friday

Heavy rain forecast during your
Standard Mow booking window.

📅

Affected Booking

Standard Mow · [DEMO] Green Thumb Co.
Friday, 9:00am — 12mm rain forecast
This reschedule will not affect your crew's Retention Score.

Available Reschedule Times

⛈️🌡️

Weather Alert

Heavy rain forecast for your upcoming booking.
Your crew and your retention score are safe.

⚠️

Booking at risk

Standard Mow · [DEMO] Green Thumb Co.
12mm rain forecast — your crew recommends rescheduling to protect lawn quality.

Reschedule Options

My Property

Saved details shared with your crew

📍 Property Details

Street address Property type

Lawn size estimate

🔒 Gate Access

Gate code (hidden from crew until En Route)

📷

Upload gate photo

🐾 Pet Status

Note for crew

⚠️ Hidden Hazards

Broken sprinklers

✓

Soft ground

✓

Hidden rocks

✓

Dog toys in grass

✓

Surface roots

✓

📸 Standard Yard Photos

3 photos required — helps verify Basic Menu pricing applies

🌿

Front

🌱

Back

📷

Edges

Welcome to Crew

Your garden, sorted.
Set up your property profile to get your first Explorer stamp free.

🎁

Free Explorer Stamp!

Complete your Property Profile now and get your first stamp automatically — you're already 1/5 of the way to your commission-free booking.

Get set up in 3 steps

🏠

Property Details

Address, property type, yard size

✓

🔒

Gate & Hazards

Gate code, pets, hidden hazards

✓

📸

Yard Photos

3 photos to verify Basic Menu pricing

✓

🎉

5 Stamps — 6th Booking Free!

You've tried 3 local businesses. Here's your reward.

🎫 Crew Stamp Card

Complete!

🌿Jan

🧹Feb

✂️Mar

🐕Apr

🏡May

Your Reward

6th booking free

Crew waives our platform fee — you pay your contractor, they get paid in full

Auto-applied at checkout · Card resets immediately · Stamp 1 of 5 starts now

💡 Who's your favourite? Set a Primary Provider and save 5% on every recurring booking.

9:41

●●● WiFi 🔋

Favourites & Primary

⭐

Primary Provider

Your primary provider appears first in browse and earns you 5% off all recurring bookings.

Primary

🌿

[DEMO] Green Thumb Co.

Primary ⭐

📍 Paddington · 2.1km

⭐ Legend✓ Verified

5% off all recurring bookings

Saved

Murray's Mowing

2x pts

📍 Newtown · 3.4km

🌟 Rising StarCrew Crew

Crew Pass

No booking fees. Ever.

Without Pass

+$2.99

Added to every booking

Crew Pass

$0.00

No booking fees

💡

Pays for itself fast

Book fortnightly and Crew Pass saves you ~$78/year. At $7.99/month it pays off after just 3 bookings.

Monthly

$7.99/mo

Cancel anytime

Best Value

Annual

$59/yr

Save $37 vs monthly

🅐

Or 4 × $14.75 with Afterpay — spread the cost, no interest

CrewPoints

840

points balance · expires after 3 months inactive · any booking resets

Crew Bucks

$4.50

🥈 Silver Member $460 to Gold

View tiers ›

🔥

3-week streak — book this week for +500 bonus pts!

Track ›

🎁

Redeem Points

Contractor add-ons · Crew pays them

💵

Crew Bucks

$4.50 ready to use

👥

Refer a Friend

Give $5, Get $5

🌿

Refer a Contractor

Earn $15 Crew Bucks

Active challenges

🔥 4-Week Streak

Book every week for 4 weeks in a row

+500 pts

3 of 4 weeks complete · book this week to finish!

🎫 Crew Stamp Card

Book 5 stamps, get 6th commission-free · 1 stamp per contractor per month

6th free

🌿🌱 ?

3 of 5 — one more unique business to unlock

⭐ Rising Star Boost

2x points when booking a Rising Star — capped at 500pts

Always on

How CrewPoints work

10

10 points per $1 spent

On every completed booking. Points expire after 3 months inactive (Bronze/Silver), 6 months (Gold), 9 months (Platinum). Active CrewPass subscribers never lose points. Any booking resets the clock.

2×

2× on Rising Stars — capped at 500pts

Support new local contractors. Double points, max 500 per booking.

🎁

Redeem for add-on services only

Green Waste, Weed Spray, Fertilise and more. Points unlock services from your contractor — not cash off.

View points history

›

💵 What are Crew Bucks?

Crew Bucks are real dollar credits earned from milestones — 4-week streaks, Crew Stamp Card completions (5 unique crews = 6th booking commission-free), contractor referrals. Unlike points, they apply directly to your next booking. No minimum spend.

Crew Pass

No booking fees · Priority access · Active ✓

$7.99/mo

Manage ›

[DEMO] Green Thumb Co.

Online · Crew Crew Yard Specialist

Hi Sarah! I'll be there Monday at 10am. Just confirming — is the side gate unlocked?

9:32am

Yes! Code is 1234. Dog will be inside 🐕

9:35am ✓✓

Perfect. Here's the area I'll focus on today:

9:36am

🌿

📸 Photo shared

Looks great! See you Monday 👍

9:38am ✓✓

Messages visible to Crew admin if a dispute is raised

Recurring Bookings

Manage your scheduled services

🌿 Standard Mow

[DEMO] Green Thumb Co. · Every 2 weeks

Active

📅 Next: Mon 14 Apr, 10am

💰 $65/visit

🔁 8 completed

🧹 Fortnightly Clean

[DEMO] SparkleClean Co. · Every 2 weeks

Active

📅 Next: Fri 11 Apr, 9am

💰 $55/hr (2hrs)

🐕 Weekly Dog Yard Clean

[DEMO] PawPatrol Pet Care · Weekly

Paused

Team Members

[DEMO] Green Thumb Co. · 3 operators

JM

James Mitchell

Owner · 6 years · 42 jobs

⭐ Local Legend

91%

re-booked

DK

David Kim

Operator · 2 years · 18 jobs

🌟 Rising Star

85%

re-booked

SL

Sam Lee

Apprentice · 6 months · 4 jobs

✓ Verified

New

building

ℹ️

Team ratings

Each team member builds their own Retention Score. When you book, you can request a specific operator or let the business assign whoever is available.

Notification Settings

Customise what you receive

Booking Updates

Crew en route

Job completed

Payment released

Weather alerts

Deals & Promotions

Off-peak deals nearby

New crew in your area

Seasonal specials

Messages

New message from crew

Photo shared in chat

Rating Breakdown

[DEMO] Green Thumb Co. · 42 reviews

91%

Overall Retention Score

Category Breakdown

⏱ Punctuality

95%

⭐ Quality

91%

💬 Comms

88%

🧹 Clean-up

93%

💰 Value

89%

Recent Feedback

[DEMO] Sarah M. · 2 days ago

Always on time, leaves the yard spotless. Have been using James for 6 months now.

Mike R. · 1 week ago

Great quality cut. Would have liked a heads up about the 15-min delay but otherwise excellent.

Seasonal Pricing

How prices adjust by demand

📊

Current season: Autumn

Prices are at standard rates. Peak season (Spring/Summer) may see 10-15% increases due to higher demand and faster grass growth.

Seasonal Rate Guide

🌸 Spring (Sep-Nov)+10%

☀️ Summer (Dec-Feb)+15%

🍂 Autumn (Mar-May)Standard

❄️ Winter (Jun-Aug)-5%

Seasonal adjustments reflect real demand patterns. Grass grows faster in spring and summer, requiring more frequent service. Winter rates are reduced as maintenance needs decrease. Your area pricing is always shown before you book.

Before & After

[DEMO] Green Thumb Co. · Portfolio

🏚️Before

🏡After

Standard Mow · 42 Banksia St · 3 days ago

🌾Before

✂️After

Green Bin Fill · 8 Wattle St · 1 week ago

🍂Before

🌿After

Pathway Clear · 15 Oak Rd · 2 weeks ago

Referral Dashboard

Track your earned credits

$45

Credits Earned

3

Friends Joined

Referral History

Emma W.

Joined 2 weeks ago · Booked 1 job

+$15

Jake P.

Joined 1 month ago · Booked 3 jobs

+$15

Lisa T.

Joined 3 days ago · Pending first booking

+$15

Tom H.

Invite sent · Not yet joined

Pending

My Properties

Manage crew preferences per property

🏡 [DEMO] 42 Banksia St, Paddington

Primary · Town block ~600m²

Active

Preferred crew: [DEMO] Green Thumb Co. · Gate: 1234

Yard🐕 Pet

🏢 [DEMO] 14 Oak Rd, Newtown

Investment · Apartment courtyard

Monthly

Preferred crew: Murray's Mowing · No pets

Yard

🏠 88 Harbour View, Manly

Holiday home · Large block ~1200m²

Quarterly

No preferred crew · Smart lock: Yale Connect

Yard🧹 Clean🏠 House

Smart Home

Automated access for your crew

🔐

How it works

Connect your smart lock. Crew generates a one-time access code when your crew is en route. The code expires 30 minutes after the job is marked complete.

Connected Devices

🔒

Yale Connect Smart Lock

Front gate · 42 Banksia St

Connected

📷

Ring Doorbell

Front door · Motion alerts

Connected

Supported Brands

Yale

August

Schlage

Nuki

Ring

Google Nest

Job Handoff

Preferred crew unavailable

🔄

Your primary crew declined

[DEMO] Green Thumb Co. is unavailable for Monday 10am. The job is being offered to your preferred backup crew in order.

Your Preferred Order (from Favourites)

🌿

1. [DEMO] Green Thumb Co.

Declined — unavailable Monday

✗

🌱

2. Murray's Mowing

Offered — awaiting response (2 min)

🍃

3. [DEMO] LawnKing

Next in queue if Murray's declines

Standby

💡

Set your preferred crew order

Go to Favourites to drag-and-drop your backup crew priority. Crew will always try your #1 first, then work down the list.

Group Booking

Strata & body corporate

🏢

Bulk rate applied

Book the same crew for multiple units in your building. Each additional unit gets 15% off. One crew, one visit, everyone saves.

Building: 24 Harbour Towers, Pyrmont

Unit 4 — [DEMO] Sarah M. (you)

Standard Mow · Courtyard

$65

Unit 7 — [DEMO] David K.

Standard Mow · Courtyard

$65 $55

Unit 12 — Emma W.

Pathway Clear · Common area

$45 $38

Group total (3 units)

$175 $158

You save $17 as a group. Crew: [DEMO] Green Thumb Co. · Monday 10am

Equipment Rentals

Short-term gear from local crews

🛡

All rentals insured

Every rental includes equipment insurance in the price. Damage up to $2,000 is covered. You just pay the daily rate.

🏚️Before use

🏡After use

Honda HRX Mower

Self-propelled · 21" cut · Mulch/catch

$45/day

incl. insurance

Listed by: [DEMO] Green Thumb Co. · 📍 2.1km · ⭐ 4.9 condition

🌾Before

✂️After

Stihl Hedge Trimmer

Cordless · 20" blade · Battery incl.

$30/day

incl. insurance

Listed by: [DEMO] LawnKing · 📍 4.2km · ⭐ 4.7 condition

Karcher Pressure Washer

2000 PSI · 10m hose · Nozzle kit

$55/day

incl. insurance

Listed by: [DEMO] QuickFix Repairs · 📍 5.1km · ⭐ 5.0 condition

Insurance fee is built into the daily rate. Equipment must be returned in the same condition. Before/after photos are taken at pickup and return.

Loyalty Tiers

🥈 Silver · $340 spent · 8 bookings

Your progress to Gold

$340 / $800

Bronze $0Silver $300 ✓Gold $800Platinum $2,000

Spend $460 more to reach Gold and unlock 8% loyalty discount.

🥉

Bronze

$0 – $299 spend

Completed

Welcome voucher $5 off · Access to Crew marketplace · Basic booking

🥈

Silver

$300 – $799 spend

Your tier

🏷️

5% loyalty discount — capped at $10 per booking, base service only

📅

24hr early access to peak-season booking slots

⚡

Priority requests — seen first by Local Legend contractors

🎁

1.25× CrewPoints on all bookings

🥇

Gold

$800 – $1,999 spend

$460 away

🏷️

8% loyalty discount — capped at $15 per booking, base service only

📅

48hr early access to peak-season booking slots

💳

Booking fee waived — save $2.99 per job

🎁

1.5× CrewPoints on all bookings

🔔

Dedicated support line — skip the queue

💎

Platinum

$2,000+ spend

Top tier

🏷️

10% loyalty discount — capped at $20 per booking, base service only

📅

72hr early access — book before anyone else

💳

Booking fee permanently waived

🎁

2× CrewPoints on all bookings

👤

Dedicated account manager

⚙️

Beta feature access — shape the product

Loyalty discounts apply to base service only — not to add-ons, licensed trade jobs, or equipment hire. Discounts are capped per booking as shown above. Tier status is calculated on rolling 12-month spend. Points expire after 3 months of inactivity (Bronze/Silver), 6 months (Gold), 9 months (Platinum).

Insurance & Compliance

[DEMO] Green Thumb Co.

Public Liability Insurance

QBE Insurance · Policy #PLI-2024-8834

✅ Verified

Coverage: $10MExpires: 14 Nov 2026

224 days remaining · Auto-renewal reminder at 30 days

ABN Verification

ABN [DEMO] 12 345 678 901

✅ Active

Workers Comp

iCare NSW · 3 employees covered

✅ Current

⏰

Upcoming renewal

Your public liability policy renews in 224 days. Crew will send reminders at 30, 14, and 7 days before expiry. If insurance lapses, your listing is paused automatically.

Request a Custom Job

Tell us what you need — we'll quote you

💡

How it works

1Describe your job below

2We review and build you an itemised quote

3Approve the quote — job is confirmed & crew assigned

What type of job is it? *

🌿

Yard & Garden

🧹

Cleaning

🔧

Repairs & Odd Jobs

🎨

Mechanical & Machinery

🐕

Pet Care

✨

Something Else

Describe your job *

0 / 500

Service address *

When do you need it done?

Rough budget (optional — helps us size the quote)

We typically respond within 2–4 hours · No obligation to accept the quote

Request Sent!

We'll be in touch soon

✅

Request received!

Our team is reviewing your job request and will send you an itemised quote shortly. You'll be notified in Messages when it arrives.

Custom Quote

From [DEMO] Green Thumb Co.

📋

Itemised quote — review before approving

This crew has inspected your property and prepared a custom quote. Approve it to confirm the booking, or request changes.

Quote #TQ-2026-0089

Full garden renovation$320.00

Hedge trimming (12m)$85.00

Green waste removal (2 loads)$60.00

Mulch supply & spread (3m3)$180.00

Total$645.00

Payment held in escrow until job is marked complete. 12-hour dispute window applies.

Neighbourhood Share

Book together, save together

🏘

Same crew, same day, everyone saves

Coordinate with your neighbours to book the same crew on the same day. Each person saves 10% and the crew saves travel time — everyone wins.

Banksia Street Group — Monday

🏡 42 Banksia — Sarah (you)

Standard Mow · 10:00am

Confirmed

🏡 38 Banksia — Tom R.

Standard Mow · 11:00am

Confirmed

🏡 44 Banksia — Invite sent

Waiting for response

Pending

Group discount applied

10% off each booking

-$6.50

Training Mode

Supervised apprentice job

🎓

How apprentice jobs work

An apprentice works alongside a Local Legend on supervised jobs. The Legend mentors quality and the apprentice builds their own Retention Score. Customers get the same quality guarantee.

Today's Supervised Job

JM

James Mitchell

⭐ Local Legend · Supervising

SL

Sam Lee

🎓 Apprentice · Learning

Sam is completing job #5 under James. After 10 supervised jobs with 80%+ quality, Sam earns independent status and can accept solo bookings.

Sam's Progress

Supervised jobs completed5 of 10

Quality rating88% (target: 80%)

🌍

Carbon Impact

Your environmental footprint

2.4kg

CO2 saved this month

68%

Electric tool usage

Your Crew's Equipment

🔋Electric mower

Zero emission

🔋Cordless trimmer

Zero emission

⛽Petrol blower

0.8kg CO2/use

🌱

[DEMO] Green Thumb Co. is 68% electric

By choosing crews with electric equipment, you help reduce noise pollution and carbon emissions. Crews with 80%+ electric gear earn a 🌱 Green Badge on their profile.

9:41

●●● WiFi 🔋

Crew Crew Dashboard

Provider Dashboard

[DEMO] Green Thumb Co.

G

🟢 Online — accepting bookings

New jobs will appear instantly

$340

This week

91%

Retention Score

42

Total Jobs

⭐ Local Legend ✓ Verified Pro

Incoming Request 🔔

New Request

Standard Mow

📍 [DEMO] 42 Banksia St, Paddington — 2.1km

📅 Monday 10:00am · 60 min

$65.00

Upcoming Jobs

Confirmed

Pathway Clear + Weed Spray

📍 12 Acacia Ave, Newtown · Wed 2pm · $60

Completed

Full Garden Detail

📍 8 Wattle St, Glebe · Yesterday · $160

Job Details

Standard Mow · Mon 10am

📍 Property Profile

Address[DEMO] 42 Banksia St, Paddington

PropertyTown block ~600m²

Gate accessCode shared on arrival ⏳

Pet status🐕 Dog must be inside

HazardsSoft ground, dog toys

Arrival prefQuiet — just start

📸 Client Yard Photos

🌿

🌳

💳 Booking Summary

ServiceStandard Mow

Add-onsGreen Waste Removal (+$20)

Total to you$85.00

Crew commissionCrew fee collected from contractor after job completion

💰

You keep 100% of this job

$85.00 will be released after the 12-hour dispute window closes. Upload Before & After photos when you're done.

Job In Progress

Standard Mow · 42 Banksia St

🔓

Gate code unlocked

Client gate code: 1234 — click shut after entry

⚠️

Property Reminders

🐕 Dog must be inside before starting · Soft ground (back left) · Dog toys in grass

📝

Client's Booking Notes

"Please focus on back left corner near the shed — it's overgrown. Leave the garden bed near the fence, I'll do that myself."

📸 Upload Photos

Before (required)

🌾

Uploaded ✓

After (upload when done)

📷

Tap to upload

📅

Multi-day job · Day 1 of 3 · Progress photo required before leaving site

Leaving Site

Garden Renovation · Day 1 of 3 · 42 Banksia St

📸

Progress photo protects you

Documents the site condition when you leave. If anything changes between visits, you have timestamped proof. Client is notified you've left for the day.

Day 1 Progress Photo

📷

Tap to take or upload photo

Wide shot showing all work completed today

📋 What to capture

• All work completed today — even if partial
• Current state of any exposed or in-progress areas
• Materials or equipment left on site
• Any site hazards that exist between visits

End-of-day note to client (visible in real time)

Job Progress

Day 1

Today ✓

Day 2

Tomorrow

Day 3

Pending

Planned return time (optional)

Before & After Photos

Standard Mow · Sarah J.

📸

Required before marking complete

Photos protect you in any dispute. Crew admin reviews these first — you're only contacted if there's clear evidence of an issue.

Before Photo

🌾

Before · Uploaded ✓

Tap to replace

After Photo

📷

Tap to upload After photo

JPG, PNG or HEIC · max 10MB

📋 Photo tips

• Same angle as the Before shot works best
• Include edges, paths, and any add-on work
• Taken outdoors in natural light if possible

Job note (optional)

9:41

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✅

Job Marked Complete!

Sarah has 12 hours to raise a dispute. If all's clear, your payment is released automatically.

JobStandard Mow + Waste Removal

PaymentIn escrow — 12hr window open

You earn$85.00

Crew commission$0.00 ✓

📸 Your Before & After photos have been saved. If a dispute is raised, admin reviews your photos first — you're only contacted if there's clear evidence of poor work.

📋 A Recipient-Created Tax Invoice (RCTI) will be generated for this payout. Tap to view or download.

⭐ How was your service today?

Your feedback helps Mike maintain his 5-star rating

9:41

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Earnings

[DEMO] Green Thumb Co.

$1,840

This month

$6,240

Last 3 months

91%

Retention Score

42

Total Jobs

Retention Score

⭐ Top 10% — Local Legend

38 of 42 customers have re-booked you

⏱

Pending Payout

$85.00 from today's Standard Mow — releases when 12-hour window closes at 11:08pm

💚

$0.00 commission taken this month

Unlike other platforms that take up to 22%, Crew never takes a cut. Your $29/month subscription is all it costs.

Recent Payments

Today · Standard Mow$85 pending

Yesterday · Garden Detail$160 paid

Mon · Pathway Clear$45 paid

Subscription fee−$29 this month

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My Deals

Opt-in off-peak discounts — your choice, your terms

ℹ️

How Crew Deals work

You choose the day, service, and discount. Deals fill your quiet slots — nothing is ever forced. Platform rules apply to keep the marketplace fair for everyone.

Your Deal Limits — Local Legend

15%

Max discount

2

Max deal days

4wk

Run limit

Why these limits? Rising Star crews can offer up to 25% off to help them build their first clients. As a Local Legend your cap is 15% — this keeps deals competitive without long-term undercutting of newer businesses. After 4 weeks, a 2-week cooldown applies before reactivating the same deal.

Active Deals 2 of 2

Tuesday

Standard Mow · 15% off · $55.25 (floor: $50)

15% off

Week 2 of 4 ⏱

Thursday

Pathway Clear · 10% off · $40.50 (floor: $38)

6th free

Week 1 of 4 ⏱

Create a New Deal Limit reached

🔒

2-day limit reached

You already have 2 active deal days. Deactivate an existing deal to create a new one. This limit keeps the marketplace fair for all crews.

Which day?

Which service?

Discount amount (max 15% — Local Legend)

Price floors: Standard Mow $50 · Pathway Clear $38 · Green Bin Fill $46

Deal preview — how it appears to users

🏷

Wednesday — Standard Mow

15% off · $65 → $55.25

Platform Deal Rules

📅

Max 2 deal days per week
Prevents permanent discounting across the whole schedule

⏱

4-week run limit, 2-week cooldown
Same deal auto-expires after 4 weeks; must rest before reactivating

💰

Minimum price floors always apply
Standard Mow $50 · Pathway Clear $38 · Green Bin Fill $46

🌟

Discount cap by badge tier
Rising Star: up to 25% · Verified Pro: up to 20% · Local Legend: up to 15%

🔒

1 deal per service type at a time
Can't run two Standard Mow deals simultaneously

Quick Re-book

Same as last time — one tap

🔁

Last booking detected

We've pre-filled everything from your last job with [DEMO] Green Thumb Co. Just confirm the time.

Booking Summary

Crew[DEMO] Green Thumb Co. ⭐

ServiceStandard Mow

Add-onsGreen Waste Removal

Property42 Banksia St

Total$85.00

Pick a time

9:41

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Job History

$340

This month

$1,240

This year

18

Total jobs

Recent Jobs

Standard Mow + Waste

[DEMO] Green Thumb Co. · Mon 10am

$85

Pathway Clear

[DEMO] Green Thumb Co. · 2 weeks ago

$45

Standard Mow

Murray's Mowing · 3 weeks ago

$65

Green Bin Fill

TrimRight · 1 month ago

$55

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🌿

[DEMO] Green Thumb Co.

● Online

🌿

Hi Sarah! Confirming I'll be there Monday 10am. Just a heads up — your back gate was a little stiff last time, I'll bring some WD-40.

9:12am

Thanks! The dog will be inside. Side gate is unlocked from 9:30am.

9:34am

🌿

Perfect, see you then! 👍

9:35am

Messages are only available for confirmed bookings. Open demo chat →. They are visible to Crew admin if a dispute is raised.

Leave a Tip

Optional — 100% goes to your Crew Crew

💚

100% goes to your Crew Crew

Crew takes no share of tips. They go directly to your crew on top of their job payment.

Private note (optional)

Private notes are visible only to your crew — not on their public profile.

9:41

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Notifications

🔔

Choose what matters to you

You'll always get critical booking and payment alerts. Everything else is your call.

Booking Alerts

Booking confirmed

Required

Your Crew Crew is on the way

When they start heading to you

Job complete

Required — starts 12-hr window

Payment released

When funds transfer automatically

Weather & Schedule

Rain alerts

Forecast rain on booking day

Reschedule reminders

24hr before a rescheduled booking

Rewards & Deals

Crew Stamp earned

Stamp added · 1 per contractor per month

Off-peak deals nearby

When crews activate deals

Messages

New message from crew

Availability

Manage your calendar & blocking

Select blocking mode, then tap days/hours

✅ Available — You'll appear in browse results and receive new booking requests normally.

This Week

MON

7

TUE

8

WED

9

THU

10

FRI

11

SAT

12

SUN

13

Hours — Monday

Available

Unavailable

Do Not Disturb

🔴 Unavailable

You won't receive new bookings for these times, but you can still be contacted, receive messages, and get notifications about existing jobs.

⚫ Do Not Disturb

Completely offline. No requests are sent to you — customers won't see you in browse results and won't be left waiting for a response.

Service Area

How far you're willing to travel

Service radius 10 km

0km80km

Estimated reach

Suburbs covered~18 suburbs

Potential users~2,400 users

Avg drive time~14 min

💡

Smaller radius = faster jobs

A tighter service area means less travel between jobs and more bookings per day. Many top earners stay under 10km.

Export Earnings

For tax and accounting

🧾

GST-ready exports

All exports include job date, service type, amount, and GST breakdown. Compatible with Xero, MYOB, and standard CSV.

Date Range

Format

Summary — Last 3 Months

Total income$6,240.00

Jobs completed38 jobs

GST collected$567.27

Subscription fees−$87.00

Net$6,153.00

My Profile

Visible to users in browse & booking

Profile Preview

🌿

[DEMO] Green Thumb Co.

📍 Paddington · 42 jobs · 91% re-booked

⭐ Local LegendCrew Crew ✓ Verified Pro

"Paddington-based gardener with 6 years experience. I take pride in clean edges and I always clean up after myself. Fully insured, punctual, and reliable."

Business name

Your bio (max 200 characters)

152 / 200

Portfolio photos

🌿

Photo 1

🌱

Photo 2

🌳

Photo 3

🏅 Licensed Trades (Phase 2)

I hold a trade licence

Unlocks higher job value limits and Licensed badge

Years in business

Languages spoken

Portfolio Gallery

Shown on your public profile

🌟

Min. 3 photos required to stay live

Add up to 12 photos of completed jobs. Before & After pairs perform best — they build trust before a user even taps Book.

📷

Add Photo (7/12 used)

Your Photos

🌿

Cover ⭐

🌱

🪨

🌾

🌼

🗑️

✂️

+

Show gallery on profile

Gallery is visible to users browsing your profile before booking.

Before & After Pairs

🌾

→

🌿

Standard Mow · Feb

Paired ✓

+ Create new pair

→

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[DEMO] Sarah M.

Standard Mow · Mon 10am

Hi Sarah! Confirming I'll be there Monday 10am. Just a heads up — your back gate was a little stiff last time, I'll bring some WD-40.

9:12am

S

Thanks! The dog will be inside. Side gate is unlocked from 9:30am.

9:34am

Perfect, see you then! 👍

9:35am

Messages are visible to Crew admin if a dispute is raised.

Find services near you

Crew uses your location to show you local crews in your suburb. We never share your location with crews until your job is confirmed.

Cancel Booking

Standard Mow · Mon 10am

Cancellation Policy

More than 24 hours before

Full refund — no questions asked

2–24 hours before

50% refund — crew compensation for reserved time

Less than 2 hours before

No refund — crew has already committed travel time

✅

Full refund available

Your booking is more than 24 hours away. Cancelling now will return $85.00 to your payment method within 1–3 business days.

Reason for cancelling

9:41

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Payment Methods

Saved Cards

VISA

•••• •••• •••• 4242

Expires 09/27 · Default

Default

MASTER

•••• •••• •••• 8888

Expires 03/26

Set default →

Add New

Card number

Expiry

CVV

💳

Crew Pass Receipts

Monthly platform fee invoices

→

Digital Wallets

AP

Afterpay

Buy now, pay in 4 instalments · no interest

Connect →

Afterpay available on service bookings ≥ $35 and annual Crew Pass ($59). Not available on monthly subscriptions or the $2.99 booking fee.

9:41

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🎁

Give $5, Get $5

Invite a friend to Crew. When they complete their first booking, you both get $5 off your next job.

Your referral code

[DEMO] SARAH-CREW

Share via

3

Friends invited

1

Completed

$5

Earned

ℹ️

How it works

Your friend signs up with your code and completes their first booking. You both receive a $5 credit automatically — no minimum spend required.

9:41

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Dispute Status

🔍

Under Review

Your dispute was received. Our admin team is reviewing the Before & After photos. Expected resolution: within 24 hours of the job completing.

Dispute Timeline

✓

Dispute raised

Today · 11:08am · You flagged the job within the 12-hour window

→

Admin review in progress

Reviewing Before & After photos · Expected by 11:08am tomorrow

Payment is paused until review is complete

3

Resolution

Full refund or crew rectification

Evidence Under Review

Before

🌾

After

🌿

🔒

You won't be contacted by the crew

The crew is only involved if admin confirms the photos show poor work. You will be notified of the outcome by push notification and email.

Crew Unavailable

[DEMO] Green Thumb Co. cancelled · Let's find you someone else

⚠️

Your booking time is protected

We've held your Monday 10am slot open for 30 minutes while you choose a replacement. Your original payment stays in escrow.

Available at the same time — Mon 10am

✂️

TrimRight Services

78% re-booked

📍 Surry Hills · 1.8km · Available Mon 10am

✓ Verified

Standard Mow $65

🍃

[DEMO] LawnKing

83% re-booked

📍 Glebe · 4.2km · Available Mon 10am

✓ Verified

Standard Mow $65

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Step 1 of 4

Business Details

Service type

Business name

ABN

Years in business

🎥 Offer Free 5-Min Consults

Appears on your profile — no payment from anyone

Important: This call is completely unpaid — neither the client nor Crew pays you for consult time. It is a goodwill service. Crews who offer consults convert bookings at a significantly higher rate.

Bio (max 200 characters)

9:41

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Subscription & Billing

Current Plan

Monthly · $29/mo

No hidden customer fees · Full marketplace access

Next charge: 15 April 2026 · $29.00

Switch to Annual

$249/year — save $99

🅐

Or pay with Afterpay — 4 × $62.25, no interest on annual plan

Billing History

15 Mar 2026 · Monthly$29.00 ✓

15 Feb 2026 · Monthly$29.00 ✓

15 Jan 2026 · Monthly$29.00 ✓

15 Dec 2025 · Monthly$29.00 ✓

Payment Method

VISA

•••• •••• •••• 4242

Payout Account

🏦

[DEMO] Commonwealth Bank [DEMO] ••••4721

NPP/Osko instant transfer

Update →

Danger Zone

Pause subscription

Pausing removes your profile from search for up to 3 months. Your data and retention score are preserved.

Demand Heatmap

When and where users are booking

Demand by day — your area

Mon

72%

Tue

45%

Wed

38%

Thu

55%

Fri

88%

Sat

95%

Sun

60%

💡

Friday & Saturday are peak demand

95% of your service area users prefer weekend bookings. Consider keeping these days open and using off-peak deals for Tuesday–Wednesday instead.

Job Request Expiring

Respond within the window to secure this job

Time remaining to accept

04:32

If not accepted, this job is offered to the next available crew

Standard Mow + Green Waste

📍 [DEMO] 42 Banksia St, Paddington · 2.1km

📅 Monday 10:00am · ~75 min

You earn (zero commission)

$85.00

🏠

Property profile available

Gate access: Keypad · 🐕 Dog inside · Soft ground (back left) · Quiet arrival preferred

9:41

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🌿

Welcome to Crew

Book local gardeners and home services as easily as ordering a coffee. No quotes, no phone calls — just tap and go.

9:41

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Upcoming Jobs

APR

7

APR

21

MAY

5

MAY

19

Next up — Monday 7 April

🌿

Standard Mow + Waste

[DEMO] Green Thumb Co. · 10:00am · 42 Banksia St

Fortnightly recurring ♻

$85

🌿

Standard Mow + Waste

[DEMO] Green Thumb Co. · 10:00am · 42 Banksia St

Mon 21 Apr · Fortnightly ♻

$85

🌱

Pathway Clear

Murray's Mowing · 2:00pm · 14 Oak Rd (Invest.)

Mon 5 May · One-off

$45

💡

All recurring bookings shown

Fortnightly plans auto-populate your calendar. Tap any job to track, message, or cancel.

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Receipt

CREW

Tax Invoice

Invoice #[DEMO] TRF-2026-1842

7 April 2026

Crew[DEMO] Green Thumb Co.

ABN[DEMO] 12 345 678 901

Property[DEMO] 42 Banksia St, Paddington

ServiceStandard Mow

Add-onGreen Waste Removal

Subtotal$77.27

GST (10%)$7.73

Total paid $85.00

💡

Tax deductible for investment properties

Receipts for properties registered as investments include the crew's ABN. Keep these for your accountant.

9:41

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My Properties

🏠

Crew Pass covers your first property

Your $7.99/month Crew Pass includes one property. Each additional property is +$5/month. All properties under one account — one booking fee waiver, all addresses.

Saved Properties

🏠

[DEMO] 42 Banksia St, Paddington

Primary

Town block · Dog inside · Gate: Keypad

Included in Crew Pass

🏡

[DEMO] 14 Oak Rd, Newtown

Investment

Duplex · No pets · Gate: Unlocked

+$5.00/month

+

Add a property

+$5/month per additional address

Current Crew Pass

Base (1 property)$7.99/mo

14 Oak Rd (investment)+$5.00/mo

Total $12.99/mo

9:41

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Manage Recurring Plan

Active Recurring Plan

Fortnightly Standard Mow

[DEMO] Green Thumb Co. · 42 Banksia St · $58.50/visit

Next visit: Monday 7 April, 10:00am

What would you like to do?

Pause for 4 weeks

Skips 2 visits — resumes automatically

→

Change to monthly

Every 4 weeks instead of 2

→

Change crew

Keep the schedule, switch who does it

→

9:41

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Notify Me

⏰

[DEMO] Green Thumb Co. is fully booked

Join the waitlist and we'll notify you the moment a slot opens up. You can book instantly when notified.

Preferred time

Service

⚡

Instant booking when notified

Tap the notification and your last booking is pre-filled. Confirm in one tap — slots go fast.

9:41

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Help & Support

Common Questions

How does the 12-hour guarantee work?

▾

What happens if it rains on my booking day?

▾

How is the Retention Score calculated?

▾

Can I add more than one property?

▾

♿

Accessibility Settings

Text size, high contrast, reduce motion

→

Still need help?

💬

Live Chat

Online — typically replies in 2 min

→

📧

Email Support

[email protected]

→

9:41

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Price Comparison

Standard Mow · Near Paddington

⭐ Highest rated in your area

🌿

[DEMO] Green Thumb Co.

2.1km · 91% re-booked ⭐ Legend

$65

60 min

✂️

TrimRight Services

1.8km · 78% re-booked ✓ Verified

$52

🏷 Deal today

🍃

[DEMO] LawnKing

4.2km · 83% re-booked ⭐ Legend

$65

60 min

🌱

Murray's Mowing

3.4km · New 🌟 Rising Star

$65

2x points

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Terms & Privacy

Crew Terms of Service

1. The Marketplace
Crew connects homeowners with independent local crews. Crews are not employees of Crew. Each contractor sets their own rates for custom services and is responsible for the quality of their work.

2. Payments & Escrow
All payments are held in escrow by Crew until the 12-hour dispute window closes. Crew charges no commission to crews. A booking fee of $2.99 applies to users without Crew Pass.

3. Disputes
Users may raise a dispute within 12 hours of job completion. Crew admin reviews Before & After photos. The decision of Crew admin is final at the first stage of review.

4. Cancellations
Cancellations more than 24 hours before receive a full refund. 2–24 hours: 50% refund. Less than 2 hours: no refund. Weather-related reschedules are exempt.

5. Governing Law
These terms are governed by the laws of New South Wales, Australia. Disputes are subject to the jurisdiction of New South Wales courts.

Pre-Job Checklist

Standard Mow · 42 Banksia St

✅

Tick off before you leave home

Completing this checklist confirms you're set up for success. It's shown to users as a signal of professionalism.

Equipment

🌿 Mower — fuelled and blade sharp

✓

✂️ Edger / line trimmer

✓

💨 Leaf blower

✓

🗑 Green waste bags

✓

🧤 Safety gloves + eye protection

✓

Job Details

📍 Address confirmed in app

✓

🔒 Gate code noted (shared on arrival)

✓

🐕 Dog — must be inside (client noted)

✓

⚠️ Soft ground — back left (hazard noted)

✓

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Mileage Log

For tax deductions

284

km this month

$85

Est. deduction

38

Trips logged

🚗

ATO rate: $0.88/km (2025–26)

Crew logs your job-to-job distance automatically using your confirmed bookings. Export for your tax return.

This Month

Standard Mow — Paddington

Mon 7 Apr · 7.2km

$6.34

Pathway Clear — Newtown

Tue 8 Apr · 9.8km

$8.62

Full Garden Detail — Glebe

Thu 10 Apr · 11.4km

$10.03

Standard Mow — Surry Hills

Fri 11 Apr · 6.1km

$5.37

Performance

How your business is growing

Monthly Earnings

↑ 18% vs last month

Oct

Nov

Dec

Jan

Feb

Mar

Apr

42

Jobs total

91%

Retention rate

$148

Avg job value

4.8

Avg jobs/week

Most Popular Services

Standard Mow

68%

Garden Detail

20%

Pathway Clear

12%

🏆

You're in the top 10% of earners

Your retention rate and average job value place you in the Local Legend tier — the top 10% of contractors on Crew.

Safety Report

Flag an unsafe situation at this job

⚠️

This won't affect your Retention Score

Safety reports are reviewed by admin. Raising a report does not count as a cancellation.

What's the issue?

Describe the situation

Photo evidence (optional)

📷

Add photo

Request Add-On

While at 42 Banksia St

💡

Request user approval first

Select the add-on and we'll notify the client via app. Payment is only added if they approve — no surprises.

Select an add-on to request

🗑️

Green Waste Removal

Bin is full — take clippings away

+$20

✓

💦

Weed Spraying

Path/driveway needs treatment

+$15

✓

⏱

Client has 5 minutes to approve

If approved, the amount is added to escrow immediately. If no response in 5 minutes, you can proceed or skip.

9:41

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Crew Admin

Dispute Queue

3

Open disputes

1

Awaiting photos

18

Resolved this wk

Open — Requires Review

[DEMO] Sarah M. vs [DEMO] Green Thumb Co.

Standard Mow · $85 in escrow · Raised 2hrs ago

Urgent

Before

🌾

After

🌿

James K. vs TrimRight

Pathway Clear · $45 · Raised 5hrs ago

⏳ Waiting for contractor photos

Maria L. vs [DEMO] LawnKing

Green Bin Fill · $55 · Raised 11hrs ago

Approaching 24hr admin deadline

9:41

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🚀

First Booking Boost

You're a Rising Star — Crew gives new contractors extra visibility to land their first 5 jobs faster.

Boost Jobs

2 of 5 complete

Complete 3 more boosted jobs to earn your Verified Pro badge and standard ranking

What the Boost includes

📍

Priority placement in browse results for your first 5 jobs

⭐

Complete the Crew Stamp Card to earn a commission-free booking

💰

First month subscription rebated if you complete 5 jobs ($29 back)

🌟

Rising Star badge prominently displayed until 10 jobs

⏱

Boost expires after 30 days

The boost is active for your first 30 days or 5 jobs — whichever comes first. You have 22 days remaining.

9:41

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Notification Previews

👀

Here's what each alert looks like

These are the actual notifications you'll receive on your phone. Toggle which ones you want in Notification Settings.

Booking Alerts

🌿

Crew · Booking Confirmed

[DEMO] Green Thumb Co. is booked for Monday 10am. We'll remind you the day before.

Now

🚐

Crew · Contractor En Route

[DEMO] Green Thumb Co. is on the way — ETA 8 minutes. Gate code now available in the app.

Now

✅

Crew · Job Complete

Your Standard Mow is done! You have 12 hours to flag any issues before payment releases.

Now

Weather & Deals

⛈

Crew · Rain Alert

Heavy rain forecast Friday — your Standard Mow might need rescheduling. Tap to see options.

Now

🏷

Crew · Off-Peak Deal

TrimRight Services is offering 20% off this Tuesday. Tap to book before slots fill.

Now

9:41

●●● WiFi 🔋

🎉

You're all set!

Property profile complete. Your first Explorer Stamp has been added.

Start with these three things

🔍

Book your first service

Browse contractors near you — prices and Retention Scores shown upfront

→

⚖️

Compare prices near you

Side-by-side view of all local contractors for the same service

→

🗺

Check your Crew Stamp Card

You already have 1 stamp — book 4 more unique crews (1 per month) to unlock your free booking

→

💡

Tip: check the Compare view first

It shows all local prices at a glance — including any off-peak deals active today.

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Accessibility

Text Size

Preview text: [DEMO] Green Thumb Co. · Standard Mow · Monday 10am

High Contrast Mode

Increases text and border contrast

Bold Text

Makes all body text bold

Reduce Motion

Turns off screen transitions and animations

♿

More help available

If you need additional support using Crew, our team is available via Live Chat or email. We're happy to help set things up for you.

9:41

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Rate the Outcome

⚖️

Your dispute has been resolved

Admin reviewed the photos and determined the job met the required standard. Payment of $85.00 has been released to [DEMO] Green Thumb Co.

✅

Outcome: Payment released

Based on the Before & After photos, admin determined the work was completed to standard. If you disagree, you can escalate within 48 hours.

Was this outcome fair?

🌿

Share [DEMO] Green Thumb Co.

Share your favourite local with friends. If they book and complete their first job, you both get $5.

🌿

[DEMO] Green Thumb Co.

91% re-booked

📍 Paddington · 2.1km

⭐ Local LegendCrew Crew

Mow from $65

Share via

🎁

Both earn $5

When your friend completes their first booking with any contractor on Crew, you both receive a $5 credit. Uses your existing referral code.

Working Hours

Set your start and finish times by day

⏰

Only available slots are shown to users

Booking slots outside your working hours are hidden automatically. Changes take effect immediately.

Weekdays

Monday

to

Tuesday

to

Wednesday

Off

Weekend

Saturday

to

Sunday

Off

Earnings Goal

Set a monthly target

April Goal

15 days remaining

$1,840

of $3,000 goal

61%

$1,160 to go · avg $77/day needed

To hit your goal

Jobs needed~8 more

At current paceOn track ✓

Best day this monthFri 11 Apr · $320

💡

Friday is your busiest day

Based on your history, keeping Fridays and Saturdays fully available gives you the best chance of hitting your goal.

Badge Progress

Your path to the top

⭐

Local Legend

Current badge · Top 10% retention

91% re-booked · 42 total jobs

All Badge Tiers

🌟

Rising Star

New contractor · <10 jobs · 100% dispute-free

Completed ✓

✅

Verified Pro

ABN + insurance + 5 dispute-free jobs

Completed ✓

⭐

Local Legend ← You are here

Top 10% retention rate

Active

91% retention · Minimum for tier: 80%

👑

Elite Pro — Next tier

Top 5% retention + 50+ jobs

91% / 95% retention needed · 42 / 50 jobs · 8 jobs and 4% to go

🎯

8 more jobs to Elite Pro

Keep your retention rate above 95% and complete 8 more jobs to unlock the Elite Pro badge — the top 5% of Crew contractors.

Payout Account

Where your earnings are sent

🔒

Bank-level security

Your account details are encrypted and stored securely. Crew uses direct bank transfer (NPP/Osko) for instant payouts once the 12-hour window clears.

Payout Account

[DEMO] CBA

[DEMO] Commonwealth Bank

[DEMO] BSB: 062-000 · Acct: ••[DEMO] ••••4721

Default payout account ✓

Add or Update Account

Account name (must match your ABN registration) BSB Account number Bank name

⚠️

Account name must match your ABN

For sole traders this is your legal name. For businesses it's your registered business name. Mismatches will cause payout delays.

⚡

Instant via NPP/Osko

Once the 12-hour dispute window closes, funds are sent instantly via the New Payments Platform. Most Australian bank accounts receive funds within seconds.

9:41

●●● WiFi 🔋

Payout History

[DEMO] Commonwealth Bank · [DEMO] ••••4721

$1,811

Settled this month

$85

Pending

38

Payouts total

Pending

Standard Mow + Waste Removal

Today · [DEMO] 42 Banksia St, Paddington

Releases in 11:24:08

$85.00

Settled — April

Full Garden Detail

Fri 11 Apr · [DEMO] 8 Oak Rd, Glebe · Instant ⚡

$160.00

Settled 10:48am

Pathway Clear

Thu 10 Apr · [DEMO] 14 Oak Rd, Newtown · Instant ⚡

$45.00

Settled 3:22pm

Standard Mow + Waste

Tue 8 Apr · [DEMO] 22 Fig St, Surry Hills · Instant ⚡

$85.00

Settled 2:14pm

Standard Mow

Mon 7 Apr · 42 Banksia St · Instant ⚡

$65.00

Settled 10:12am

9:41

●●● WiFi 🔋

Tax Invoice

Recipient-Created Tax Invoice (RCTI)

📋

What is an RCTI?

As a marketplace, Crew creates invoices on your behalf for each payout. This is an ATO-approved Recipient-Created Tax Invoice arrangement. You do not need to issue your own invoice for Crew payments.

CREW

Recipient-Created Tax Invoice

ABN: 98 765 432 101

RCTI #TRF-C-2026-0842

7 April 2026

Supplier (You)[DEMO] Green Thumb Co.

Your ABN[DEMO] 12 345 678 901

ServiceStandard Mow + Waste

Client propertyPaddington NSW 2021

Labour$77.27

GST (10%)$7.73

Total paid to you $85.00

This is a Recipient-Created Tax Invoice. Crew Marketplace Pty Ltd (ABN 98 765 432 101) and [DEMO] Green Thumb Co. (ABN [DEMO] 12 345 678 901) agree that Crew will issue tax invoices for all taxable supplies made by [DEMO] Green Thumb Co. through the Crew platform. [DEMO] Green Thumb Co. will not issue tax invoices for these supplies.

9:41

●●● WiFi 🔋

Download All Receipts

For tax and accounting

📁

All receipts in one download

Download a ZIP of all your tax invoices for a selected period. Each receipt includes contractor ABN, GST breakdown, and property address. Ideal for investment property tax returns.

Date Range

Property

Summary — FY 2025–26

Receipts to download18 receipts

Total spend$1,240.00

GST included$112.73

FormatPDF receipts in ZIP + summary CSV

9:41

●●● WiFi 🔋

Crew Pass Receipt

Platform fee — separate from job receipts

💡

Why a separate receipt?

Your Crew Pass fee is paid to Crew, not your contractor. It's a separate tax invoice — useful for investors claiming platform fees as a deductible expense.

CREW

Tax Invoice · Platform Fee

ABN: 98 765 432 101

INV #TRF-P-2026-0315

15 March 2026

Billed to[DEMO] Sarah Mitchell

PlanCrew Pass · Monthly

Properties covered2 (base + 1 additional)

Crew Pass base (1 property)$7.27

Additional property$4.55

GST (10%)$1.18

Total charged $12.99

Billing History

Crew Pass · 2 properties

15 Mar 2026

$12.99

Crew Pass · 1 property

15 Feb 2026

$7.99

Crew Pass · 1 property

15 Jan 2026

$7.99

Licensed Trade Services

Verified licence holders only — fully covered on Crew

✅

Licensed work is welcome on Crew

All licensed and specialised trade work can be booked and performed through Crew — provided the contractor holds a current, verified licence for that trade. Crew verifies every licence before the contractor can accept work in that category.

How licence verification works

1

Contractor submits licence

Photo of licence card + licence number uploaded during onboarding

2

Crew verifies with state authority

Cross-checked against NSW Fair Trading, VIC BSB, QLD QBCC, and equivalent state bodies

3

Verified Pro badge applied

A ✓ Verified Licence badge appears on the contractor's profile and every job they complete

4

Annual renewal check

Crew re-verifies all licences annually. Expired licences are auto-suspended from that trade category

Licensed categories — verified contractors only

⚡

Electrical

Wiring, switchboards, solar, EV chargers

Licensed ›

🔧

Plumbing & drainage

Pipe fitting, hot water, sewer, stormwater

Licensed ›

🔥

Gas fitting

Appliance connections, gas lines, compliance certs

Licensed ›

🏗️

Structural & building

Load-bearing walls, footings, extensions, decks

Licensed ›

🏠

Roofing

Re-roof, guttering, fascias, skylights

Licensed ›

❄️

Refrigeration & air conditioning

Refrigerant systems, split systems, ducted

Licensed ›

🪪

Qualified Specialist Tradesperson

Browse verified specialists — electricians, plumbers, builders & more

Browse ›

🛡️

All licensed work is covered by Crew Protect

Every job by a licensed contractor includes $20M public liability insurance, $10K work guarantee, and escrow payment protection. Compliance certificates provided for electrical, gas and plumbing work.

9:41

●●● WiFi 🔋

Licensed Specialists

40 verified

🛡️

All contractors hold a current verified licence. Crew Protect: $20M liability + compliance cert on every job.

Call-out $XX arrival fee + hourly

No call-out hourly only

⚡

Volt Right Electrical

✓ LIC 🟢 Today

👤 David Nguyen · Paddington NSW

✓ Verified ⭐ 4.9 · 214 jobs

⚡ Electrical · 🔆 Solar

Call-out $85 · then $95/hr

⚡

SunSpark Electrical

✓ LIC 🟡 Fri

👤 Tom Mitchell · Fortitude Valley QLD

✓ Verified ⭐ 4.8 · 91 jobs

⚡ Electrical · 🔆 Solar

No call-out · $125/hr

⚡

PowerHouse Electrical

✓ LIC 🟢 Today

👤 Chris Webb · Surry Hills NSW

✓ Verified ⭐ 4.7 · 156 jobs

⚡ Electrical · 📡 Data

Call-out $110 · then $105/hr

🔧

FlowPro Plumbing

✓ LIC 🟢 Today

👤 Sarah Park · Paddington NSW

✓ Verified ⭐ 4.8 · 183 jobs

🔧 Plumbing · 🚿 Hot Water

Call-out $90 · then $110/hr

🔧

Clear Run Plumbing

✓ LIC 🟢 Today

👤 Aaron Walsh · South Perth WA

✓ Verified ⭐ 4.9 · 227 jobs

🔧 Plumbing · 🔬 CCTV Drain

No call-out · $135/hr

🔧

Apex Hot Water

✓ LIC 🟡 Wed

👤 Nadia Kowalski · Richmond VIC

✓ Verified ⭐ 4.8 · 112 jobs

🔧 Plumbing · ♨️ Hot Water

Call-out $95 · then $115/hr

🔥

Ignite Gas Services

✓ LIC 🟡 Thu

👤 Marco Esposito · Fortitude Valley QLD

✓ Verified ⭐ 5.0 · 97 jobs

🔥 Gas · 📋 Compliance certs

Call-out $100 · then $120/hr

🔥

BlueFire Gas Co.

✓ LIC 🟢 Today

👤 Lena Tran · Norwood SA

✓ Verified ⭐ 4.9 · 74 jobs

🔥 Gas · 🔧 Plumbing

No call-out · $145/hr

🏗️

SolidBuild Constructions

✓ LIC 🟢 Tomorrow

👤 James Okafor · Subiaco WA

✓ Verified ⭐ 4.7 · 68 jobs

🏗️ Building · 🪵 Decks

Call-out $120 · then $85/hr

🏗️

Framewise Building

✓ LIC 🟡 Mon

👤 Amy Chen · Richmond VIC

✓ Verified ⭐ 4.8 · 53 jobs

🏗️ Building · 🧱 Structural

No call-out · $110/hr

🏗️

EcoReno Group

✓ LIC 🟢 Today

👤 Singh Preetpal · Newtown NSW

✓ Verified ⭐ 4.9 · 134 jobs

🏗️ Building · 🚿 Bathroom renos

Call-out $80 · then $90/hr

🏠

TopDeck Roofing

✓ LIC 🟡 Wed

👤 Ben Russo · Paddington NSW

✓ Verified ⭐ 4.8 · 89 jobs

🏠 Roofing · 🌧️ Gutters

Call-out $130 · then $95/hr

🏠

Skyline Roofing

✓ LIC 🟢 Today

👤 Pete Doran · Fortitude Valley QLD

✓ Verified ⭐ 4.7 · 61 jobs

🏠 Roofing · ☀️ Skylights

No call-out · $115/hr

❄️

CoolFlow Air & Refrigeration

✓ LIC 🟢 Today

👤 Priya Sharma · Norwood SA

✓ Verified ⭐ 4.9 · 142 jobs

❄️ HVAC · ❄️ Refrigeration

Call-out $95 · then $115/hr

❄️

ArcticBreeze HVAC

✓ LIC 🟡 Fri

👤 Dan Morley · Richmond VIC

✓ Verified ⭐ 4.8 · 178 jobs

❄️ HVAC · 🌬️ Ducted

No call-out · $130/hr

❄️

Chill Masters Refrigeration

✓ LIC 🟢 Today

👤 Olga Petrov · Subiaco WA

✓ Verified ⭐ 5.0 · 44 jobs

❄️ HVAC · 🏪 Commercial

Call-out $110 · then $120/hr

🦟

ShieldPest Commercial

✓ LIC 🟢 Today

👤 Raj Kumar · Paddington NSW

✓ Verified ⭐ 4.9 · 312 jobs

🦟 Pest · 🐜 Termites

Call-out $75 · then $90/hr

⚠️

SafeAir Asbestos Removal

✓ LIC 🟡 Wed

👤 Tony Barbaro · Richmond VIC

✓ Verified ⭐ 4.8 · 57 jobs

⚠️ Asbestos · 🏗️ Class B

Call-out $200 · then $150/hr

📡

NetLink Data & Security

✓ LIC 🟢 Today

👤 Kim Lee · Fortitude Valley QLD

✓ Verified ⭐ 4.8 · 198 jobs

📡 Data · 📷 CCTV

No call-out · $110/hr

🏊

AquaSeal Waterproofing

✓ LIC 🟢 Today

👤 Maria Santos · Newtown NSW

✓ Verified ⭐ 4.7 · 83 jobs

🏊 Waterproofing · 🏗️ Balconies

Call-out $85 · then $95/hr

⚙️

PrecisionFit Industrial

✓ LIC 🟢 Today

👤 Gary Pascoe · Newcastle NSW

✓ Verified ⭐ 4.9 · 187 jobs

⚙️ Mechanical · 🔩 Pumps

Call-out $120 · then $95/hr

🔩

HydraFix Hydraulics

✓ LIC 🟢 Today

👤 Steve Caruso · Fortitude Valley QLD

✓ Verified ⭐ 4.8 · 143 jobs

🔩 Hydraulics · ⚙️ Mobile plant

Call-out $110 · then $105/hr

🏗️

LiftRight Rigging & Crane

✓ LIC 🟡 Wed

👤 Tony Papadopoulos · Surry Hills NSW

✓ Verified ⭐ 5.0 · 92 jobs

🏗️ Crane · ⚓ Rigging

No call-out · $145/hr

🔧

SteelCraft Boilermakers

✓ LIC 🟢 Tomorrow

👤 Rob Flannery · Subiaco WA

✓ Verified ⭐ 4.9 · 74 jobs

🔧 Boilermaking · ⚙️ Welding

Call-out $130 · then $110/hr

⚡

Calibration Plus

✓ LIC 🟢 Today

👤 Dr. Lin Wei · Richmond VIC

✓ Verified ⭐ 5.0 · 58 jobs

⚡ Instrumentation · 🔬 PLC

No call-out · $155/hr

🚜

GroundBreak Plant Maint.

✓ LIC 🟢 Today

👤 Darren Knox · Townsville QLD

✓ Verified ⭐ 4.8 · 219 jobs

🚜 Heavy plant · ⛏️ Earthmoving

Call-out $150 · then $115/hr

🔩

PneumaticPro Systems

✓ LIC 🟡 Fri

👤 Claire Thornton · Norwood SA

✓ Verified ⭐ 4.7 · 81 jobs

🔩 Pneumatics · 💨 Compressed air

No call-out · $120/hr

⚙️

Pumps & Process Eng.

✓ LIC 🟢 Today

👤 Abdul Hassan · Paddington NSW

✓ Verified ⭐ 4.9 · 66 jobs

⚙️ Pumps · 🔬 Flow testing

Call-out $140 · then $125/hr

🏗️

SkyHook Crane Services

✓ LIC 🟡 Mon

👤 Phil Drummond · Richmond VIC

✓ Verified ⭐ 4.8 · 105 jobs

🏗️ Crane · 🏗️ Lift studies

Call-out $180 · then $130/hr

🔧

WeldMaster Fabrications

✓ LIC 🟢 Today

👤 Yusuf Osei · Fortitude Valley QLD

✓ Verified ⭐ 5.0 · 47 jobs

🔧 Welding · 🔩 Fabrication

No call-out · $135/hr

⚡

Protech Instrumentation

✓ LIC 🟢 Tomorrow

👤 Sandra Vo · Subiaco WA

✓ Verified ⭐ 4.9 · 39 jobs

⚡ E&I · ⚠️ Hazardous area

Call-out $160 · then $140/hr

🔩

HydroServ Mobile Hydraulics

✓ LIC 🟢 Today

👤 Brett Summers · Cairns QLD

✓ Verified ⭐ 4.8 · 334 jobs

🔩 Hydraulics · ⚙️ Mining equip

Call-out $95 · then $100/hr

⚙️

Allied Mechanical

✓ LIC 🟡 Wed

👤 John Russo · Newcastle NSW

✓ Verified ⭐ 4.7 · 156 jobs

⚙️ Gearbox · 🔧 Alignment

No call-out · $110/hr

🚜

Field Force Plant

✓ LIC 🟢 Today

👤 Mick Stafford · Kalgoorlie WA

✓ Verified ⭐ 4.9 · 278 jobs

🚜 Haul trucks · ⛏️ FIFO avail

Call-out $200 · then $135/hr

🔧

TightTorque Industrial

✓ LIC 🟢 Today

👤 Anh Nguyen · Wollongong NSW

✓ Verified ⭐ 4.8 · 88 jobs

🔧 Torque · 🔩 Flanged joints

Call-out $125 · then $105/hr

⚡

SmartControl Automation

✓ LIC 🟡 Fri

👤 Peter Kwan · Geelong VIC

✓ Verified ⭐ 5.0 · 43 jobs

⚡ PLC · 🖥️ HMI · Drives

No call-out · $175/hr

🏗️

Torque Rigging & Scaffold

✓ LIC 🟢 Tomorrow

👤 Dean McAllister · Darwin NT

✓ Verified ⭐ 4.7 · 61 jobs

🏗️ Scaffold · ⚓ High-risk rigging

Call-out $140 · then $120/hr

🔩

AirPower Pneumatic

✓ LIC 🟢 Today

👤 Elena Kowalski · Richmond VIC

✓ Verified ⭐ 4.8 · 72 jobs

🔩 Pneumatics · ⚙️ SMC/Festo

No call-out · $125/hr

⚙️

Reliability Plus

✓ LIC 🟡 Wed

👤 Craig Nilsson · Fortitude Valley QLD

✓ Verified ⭐ 4.9 · 94 jobs

⚙️ Vibration · 🔬 Oil sampling

Call-out $145 · then $115/hr

🔧

CNC Precision Machining

✓ LIC 🟢 Today

👤 Ian Furlong · Newtown NSW

✓ Verified ⭐ 5.0 · 52 jobs

🔧 CNC turning · ⚙️ Milling

No call-out · $140/hr

Request a Quote

Licensed & Verified Specialist

⚡

Volt Right Electrical

✓ VERIFIED

David Nguyen · Melbourne VIC

Lic: VIC-ELC-2847392 · Exp: Mar 2026

Call-out $85

then $95/hr

🟢 Available today

What needs doing?

📍 Job address

📅 Preferred timing

📷 Photos of the problem

Add photos so the specialist can accurately assess your job

📷 Add

✕

✕

2 photos added · Tap + to add more

What happens next

1

Request sent — specialist responds within 2 hours with a fixed-price quote

2

You review and approve the quote — payment held in escrow

3

Specialist completes job · you confirm · escrow releases · cert issued

No payment until you approve the quote · Escrow protected

⚡ Electrical

Wiring · Solar · EV chargers · Switchboards

🛡️

All electrical contractors on Crew hold a current verified trade licence. Compliance certificates are issued after every job. Covered by Crew Protect — $20M public liability.

🔧 Plumbing & Drainage

Hot water · Blocked drains · Bathroom renos

🛡️

All plumbing & drainage contractors on Crew hold a current verified trade licence. Compliance certificates are issued after every job. Covered by Crew Protect — $20M public liability.

🔥 Gas Fitting

Appliances · Gas lines · Compliance certs

🛡️

All gas fitting contractors on Crew hold a current verified trade licence. Compliance certificates are issued after every job. Covered by Crew Protect — $20M public liability.

🏗️ Structural & Building

Extensions · Structural repairs · Decks

🛡️

All structural & building contractors on Crew hold a current verified trade licence. Compliance certificates are issued after every job. Covered by Crew Protect — $20M public liability.

🏠 Roofing

Re-roof · Guttering · Fascias · Skylights

🛡️

All roofing contractors on Crew hold a current verified trade licence. Compliance certificates are issued after every job. Covered by Crew Protect — $20M public liability.

❄️ Refrigeration & Air Conditioning

Split systems · Ducted · Refrigerant

🛡️

All refrigeration & air conditioning contractors on Crew hold a current verified trade licence. Compliance certificates are issued after every job. Covered by Crew Protect — $20M public liability.

✓

Request Sent!

The specialist will respond within 2 hours with a fixed-price quote for you to approve.

What happens next

1

Specialist reviews your job and sends a quote

2

You approve the quote — $480 held in escrow

3

Confirm job complete → escrow releases + cert issued

My Licensed Requests

Quotes · Active jobs · Compliance certs

Quote Ready

⚡ Volt Right Electrical

Switchboard upgrade — 42 Banksia St

Quote Ready

$480 fixed price

Review →

In Progress

🔧 FlowPro Plumbing

Hot water system replacement

🟢 On site

Sarah Park · Started 9:15am · Est. finish 12:30pm

Completed

🔥 Ignite Gas Services

BBQ gas line connection

Complete

📄 View Cert12 Mar 2026 · $340

Need another specialist?

40 verified tradespeople across 8 categories

Review Quote

⚡ Volt Right Electrical

⚡

Volt Right Electrical

✓ VERIFIED

David Nguyen · Lic: VIC-ELC-2847392

Quote Type

Fixed Price

Total

$480

Scope of Works

Replace 60A switchboard with new 100A consumer mains switchboard. Install 12 circuit breakers + 2 RCDs. Full compliance test and certificate of electrical safety issued.

📅 Proposed date

Tue 28 Apr 2026, 9am

⏱ Est. duration

3–4 hours

📄 Compliance cert

Included ✓

🔒

$480 held in Crew Escrow on approval. Released to contractor only after you confirm the work is complete.

Compliance Certificate

🔥 Ignite Gas Services · 12 Mar 2026

Certificate of Compliance

Gas Work — Type B

📄

Cert Number

GAS-2026-04821

Contractor

Marco Esposito

Licence No.

QLD-GAS-7738441

Work Performed

BBQ gas line connection

Site Address

[DEMO] 42 Banksia St, Paddington

Date Issued

12 Mar 2026

Issuing Authority

QBCC Queensland

✅

Compliant with AS/NZS 5601.1:2022

Job In Progress

🔧 FlowPro Plumbing · Hot water replacement

🟢 On site now

Started 9:15am · 1h 23m

StartedEst. finish 12:30pmDone

🔧

Sarah Park

FlowPro Plumbing · ⭐ 4.8 · 183 jobs

Lic: NSW-PLB-1039281 ✓

Before Photos

🚿

💧

📷 Add

After Photos — added when complete

The specialist will add completion photos before you confirm the job is done

🔒

$620 held in escrow

Released only when you confirm the job is complete

Confirm Job Complete

Review before/after · Release payment

Before & After

BEFORE

🚿

AFTER ✓

✨

💧

🔧

Job Summary

Specialist

Sarah Park — FlowPro Plumbing

Work completed

Hot water replacement

Duration

3h 15m

Total paid

$620

Rate Sarah's work

⭐ ⭐ ⭐ ⭐ ⭐

📄

Compliance Certificate

Plumbing — WC-2026-03812 · Ready

›

Payment released to Sarah · Cert emailed to you

Volt Right Electrical

A-Grade Electrician · Melbourne VIC

4.9

Rating

214

Jobs

8

Yrs exp.

100%

Cert rate

Verified Credentials

⚡ Electrical A-Grade

✓ VERIFIED

🔆 CEC Solar Accredited

✓ VERIFIED

🛡 $20M Public Liability

ON FILE

Before & After Gallery

🔌

BEFORE

✨

AFTER

BEFORE

AFTER

Recent Reviews

[DEMO] Sarah M.

⭐⭐⭐⭐⭐ · 3 days ago

David was fantastic — on time, tidy and explained everything clearly. Cert was emailed within an hour of finishing.

[DEMO] James T.

⭐⭐⭐⭐⭐ · 1 week ago

Solar install done in one day. Clean work, no mess left behind. Would 100% use again.

Quote Received

⚡ Volt Right Electrical

📋

Quote Ready to Review

David Nguyen has sent you a fixed-price quote

Quote Summary

SpecialistVolt Right Electrical

JobSwitchboard upgrade

Quote typeFixed price

Proposed dateTue 28 Apr, 9am

Total quoted$480

🌿

You're all booked!

David from Volt Right Electrical will arrive Tue 28 Apr at 9:00am.

🔒

$480 held in escrow

Released to David only after you confirm the job is done

📄

Compliance certificate included

Emailed to you on job completion

SpecialistDavid Nguyen · Volt Right

JobSwitchboard upgrade

Date & timeTue 28 Apr · 9:00am

PaymentHeld in escrow

Total$480.00

Job Tracking

Switchboard upgrade · Tue 28 Apr

✓

Booked

✓

En Route

⚙

On Site

✓

Done

🟢 David is on site

Started 9:05am

9:05amEst. done 12:30pmDone

⚡

David Nguyen · Volt Right Electrical

Lic: VIC-ELC-2847392 ✓ · ⭐ 4.9

Before Photos (2)

🔒

$480 held in escrow

You'll be asked to confirm when David marks the job complete

⏱ 12-hour guarantee — after David marks the job done, you have 12 hours to flag any issue before payment auto-releases.

Job Completed ✓

Switchboard upgrade · Tue 28 Apr

Before & After

BEFORE

AFTER

BEFORE

AFTER

Job Summary

SpecialistDavid Nguyen

Work completedSwitchboard upgrade

Duration3h 25m

Total$480.00

📄

Compliance Certificate Ready

Electrical — CERT-2026-VIC-08821

›

Payment released to David · Certificate emailed

Rate David's Work

⚡ Volt Right Electrical

How was the quality of work?

⭐ ⭐ ⭐ ⭐ ⭐

Quick tags

✓

All done!

$480 released to David · Your compliance cert has been emailed · Review submitted.

Receipt

SpecialistVolt Right Electrical

ServiceSwitchboard upgrade

Date28 Apr 2026

Cert numberCERT-2026-VIC-08821

Total paid$480.00

Report an Issue

Report it · Send it · Get it solved

Report a new issue

Photo · GPS · Category · Send to org

›

Quick report by type

🕳️Pothole / Road

🗑️Dumped Rubbish

🎨Graffiti

💡Street Lighting

🌿Vegetation

⚠️Safety Hazard

🛝Park Equipment

📋General Request

View all 12 categories →

📋

My Reports

Track status · Message org · View history

2 active ›

Report an Issue

Step 1 of 4 — Add a photo

Take a photo of the issue

or add from your gallery

photo_2026-04-25.jpg

📍 GPS attached · 2.1MB

✓ Added

Add Details

Step 2 of 4 — Describe the issue

Issue type

Description

Severity

🔒 Submit anonymously

Your name not shared with the organisation

Location & Organisation

Step 3 of 4 — Confirm where & who

📍 [DEMO] 42 Banksia St, Paddington NSW

GPS accurate · Tap map to adjust pin

Report sent to

🏛️ [DEMO] City of Melbourne — Parks & Assets

Auto-matched

Matched by GPS location to your local council. They manage roads, parks, and infrastructure in this area.

💡

Need it fixed faster? After sending this report you can also book a Crew contractor for the same address.

Review & Send

Step 4 of 4 — Confirm your report

Report summary

Pothole / Road Damage

Moderate severity · 1 photo

Location[DEMO] 42 Banksia St, Paddington

Sent to[DEMO] City of Melbourne

Submitting as[DEMO] Sarah Mitchell

🤖

AI will assess urgency and route to the right team. You'll get a confirmation and reference number immediately.

📤

Report Sent!

[DEMO] City of Melbourne has received your report.

REF: [DEMO] CRM-2026-04821

What happens next

1

AI triages urgency and assigns to the right team

2

A field worker is assigned and heads to the site

3

You're notified when the issue is resolved

About this report

✉️

Your report has been emailed to [DEMO] City of Melbourne with full details, photo, and GPS location.

ℹ️

[DEMO] City of Melbourne is not yet on CrewBase. Until they join, you may be contacted directly by their team via email or phone.

🎁

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My Reports

Track status · Message org · View history

Active

🕳️

Pothole / Road Damage

🟢 In progress

[DEMO] 42 Banksia St, Paddington · [DEMO] City of Melbourne · REF: [DEMO] CRM-2026-04821

ReceivedAssignedIn progressResolved

Field worker heading to site now

1 message ›

🎨

Graffiti

🟡 Received

[DEMO] Victoria St underpass · [DEMO] Yarra City Council · REF: [DEMO] CRM-2026-04756

Resolved

🗑️

Dumped Rubbish

12 Mar 2026 · [DEMO] City of Melbourne

✓ Resolved

🕳️ Pothole / Road Damage

REF: [DEMO] CRM-2026-04821 · [DEMO] City of Melbourne

🟢 In progress

Est. 2–3 working days

ReceivedAssignedIn progressResolved

Timeline

✓

Report received

Tue 25 Apr, 9:14am · AI priority: Moderate

✓

Assigned to field team

Tue 25 Apr, 11:30am · Parks & Roads crew

⚙

Work in progress

Wed 26 Apr · Crew heading to site

○

Resolved

Pending

✉️

Report emailed to [DEMO] City of Melbourne with photo and GPS.

ℹ️

Not yet on CrewBase — they may respond via email or phone until they join.

🎁

7-day trial invitation sent to [DEMO] City of Melbourne.

Messages

[DEMO] City of Melbourne

Tue 25 Apr, 2:15pm

Thank you for your report. We've logged this as a priority road maintenance issue. Our team is scheduled to attend on Wednesday 26 April.

All Issue Types

Select to start a report

🕳️

Pothole / Road Damage

Holes, cracks, road surface issues

›

🗑️

Dumped Rubbish

Illegally dumped waste or litter

›

🎨

Graffiti

Vandalism on public or private property

›

💡

Street Lighting

Faulty, broken, or dark streetlights

›

🌿

Overgrown Vegetation

Weeds, branches, uncut nature strips

›

⚠️

Safety Hazard

Any immediate public safety risk

›

🛝

Playground / Park Equipment

Broken or unsafe park infrastructure

›

💧

Water / Sewer Issue

Leaks, overflows, burst pipes

›

🚗

Illegal Parking

Abandoned vehicles or parking violations

›

📢

Noise Issue

Barking dogs, loud music, construction

›

♿

Accessibility Issue

Blocked ramps, broken kerb cuts, etc.

›

📋

General Request

Anything not listed above

›

Select Organisation

Who should receive this report?

🏛️

[DEMO] City of Melbourne — Parks & Assets

Auto-matched by GPS · Roads, parks, infrastructure

Recommended

💧

[DEMO] Yarra Valley Water

Water and sewer issues

›

⚡

[DEMO] AusNet Services

Power outages and electrical infrastructure

›

🌐

Other / Not sure

We'll route it to the right place

›

🚫

Report already lodged

An existing report for a similar issue within 1km of this location is already active. To prevent duplicates, you can re-report once it's resolved or after 48 hours.

Existing active report

TypeSafety Hazard

Reference[DEMO] CRM-2026-04821

Distance340m away

Lock resets in36 hours

What you can do

• Track the existing report and message the organisation

• The geolock resets automatically when the issue is resolved

• Or wait 48 hours to submit a new report for this area

📡

Report saved offline

REF: —

You're currently offline. Your report has been saved to your device and will be sent automatically as soon as you're back in range.

📡 What happens when you reconnect

1

Report uploads automatically — no action needed

2

You'll get a confirmation notification when it's sent

3

Your reference number stays the same

Reports waiting to send

1

🔥 Booking Streak

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3

week streak

4-Week Challenge

✓

Week 1

✓

Week 2

✓

Week 3

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Week 4

Book this week → earn 500 bonus pts + $2.50 Crew Bucks

Streak rewards earned

Feb – Mar 2026 · 4-week streak+500 pts · $2.50 Bucks

Dec 2025 · 4-week streak+500 pts · $2.50 Bucks

💵 Crew Bucks

Real credits — applied at checkout automatically

Current balance

$4.50

Applied automatically on next booking · No minimum

How to earn Crew Bucks

🔥 Complete a 4-week booking streak

$2.50

🌿 Refer a contractor to Crew

$15.00

🗺 Complete Crew Stamp Card challenge

$5.00

🥇 Reach Gold tier milestone

$10.00

Transaction history

4-Week Streak reward

21 Mar 2026

+$2.50

Used on Standard Mow

5 Apr 2026

−$2.00

Contractor referral — [DEMO] Ben R.

12 Apr 2026

+$4.00

Crew Bucks don't expire. They apply automatically at checkout — no code needed. Max $20 Crew Bucks per booking.

Points History

840 pts balance · Expires if 12mo inactive

Recent activity

Standard Mow — 42 Banksia St

Today · $65 job

+650 pts

Redeemed — Green Waste Removal

18 Apr · 200pts redeemed

−200 pts

Rising Star Boost — SparkleClean

15 Apr · 2× pts, capped at 500

+500 pts

4-Week Streak Bonus

21 Mar

+500 pts bonus

Garden Detail — 8 Oak Rd

11 Apr · $160 job

+200 pts (Silver 1.25×)

Points expire after 3–9 months of account inactivity (no bookings). Any booking resets the clock. You'll receive an email reminder 30 days before expiry.

Redeem Points

840 pts available · Add-ons from your contractor

Points unlock contractor add-ons — Crew pays contractor their listed rate — not cash off the price. Your contractor opts in to each add-on they offer.

Available add-ons

🍃

Green Waste Removal

Bagged and taken away

200 pts

🌱

Weed Spray Treatment

Selective spray for weeds

300 pts

🌿

Lawn Fertiliser Application

Slow-release granular

350 pts

✂️

Edge & Trim Upgrade

Full edge all paths & beds

150 pts

🪣

Gutter Clear & Flush

Ground level only

400 pts

🧹

Pathway Deep Clean

Blow & sweep all hard surfaces

120 pts

💧

Garden Bed Water & Mulch

Top up mulch, spot water

280 pts

🌳

Tree Branch Tidy

Light canopy lift, <2m

500 pts

Refer a Contractor

Earn $15 Crew Bucks when they complete 3 jobs · non-refundable once awarded

🌿

Know a great tradie?

Refer them to Crew. When they sign up and complete 3 jobs, you earn $15 Crew Bucks — applied automatically to your next booking.

Your contractor referral code

[DEMO] SARAH-CREW-BIZ

How it works

1

Share your code with a lawn care, cleaning, or trades contractor

2

They sign up to the Crew Contractor app using your code

3

They complete their first 3 jobs on Crew

4

You receive $15 Crew Bucks automatically — max 5 referrals per year

2

Referred

1

Qualified

$15

Earned

9:41

●●● WiFi 🔋

Handyman Services

Before your first booking

🔨

A quick note before you book

Handyman services on Crew are for minor maintenance and repairs only. All contractors are vetted and insured, but some work legally requires a trade licence.

✓ What's available on Crew

Flat-pack assembly · Picture & mirror hanging · Shelf installation · Gutter cleaning (ground level) · Fence painting · Pressure washing · Weatherstripping · Tap washer replacement

✕ Not available — requires a licence

Electrical · Plumbing · Gas fitting · Structural work · Roofing · Refrigeration

Your state: NSW

Crew applies a $500 per-job cap for unlicensed handyman work in NSW — well below the state minimum threshold.

✓

I understand that Crew handyman services are for minor repairs only, and that I will not use this platform to arrange licensed trade work.

9:41

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Handyman Services

💡

Jobs capped at $500 per booking for minor unlicensed work.

Fixed-Price Tasks

📦

Flat-Pack Assembly

IKEA, Kmart, Big W furniture · per item

$55

~45 min

🖼

Picture & Mirror Hanging

Up to 5 items · wall type noted

$65

~60 min

🗄

Shelf Installation

Floating shelves, brackets included

$75

~60 min

🌿

Gutter Cleaning

Ground level only · single storey

$85

~60 min

🎨

Fence Painting

Up to 10m · paint supplied by client

$120

~2 hrs

💧

Pressure Washing

Driveways, paths, decks

$95

~60 min

🚪

Weatherstripping

Doors & windows · draught sealing

$65

~45 min

🚿

Tap Washer Replacement

Dripping tap repair · washers supplied

$55

~30 min

Handymen Near You

🔨

[DEMO] FixIt Fast

88% re-booked

📍 Surry Hills · 1.4km · ⚡ 95% response

⭐ Local LegendCrew Crew✓ Verified

Assembly from $55 · Hanging from $65

🛠

Sam's Repairs

79% re-booked

📍 Newtown · 2.8km · ⚡ 91% response

✓ Verified🏅 Licensed Builder

From $55 · Licensed up to $3,300

🔨

[DEMO] FixIt Fast

📍 Surry Hills · 1.4km · 28 jobs · ⚡ 95% response

⭐ Local LegendCrew Crew ✓ Verified Pro 🔨 Handyman

88%

of customers re-book this handyman

Services

Flat-Pack Assembly

Per item · ~45 min

$55

Picture & Mirror Hanging

Up to 5 items · ~60 min

$65

Shelf Installation

Floating shelves · ~60 min

$75

Gutter Cleaning

Ground level only · ~60 min

$85

General Handyman (hourly)

Minor repairs · $500 job cap

$75/hr

✕ This contractor does not offer: Electrical, plumbing, gas, structural, roofing or refrigeration work.

No payment from you or the platform — crew goodwill only

Book a Handyman

[DEMO] FixIt Fast · Surry Hills

Choose Task

📦

Flat-Pack Assembly

IKEA, Kmart, Big W furniture · per item

$55

~45 min

🖼

Picture & Mirror Hanging

Up to 5 items · wall type noted

$65

~60 min

🗄

Shelf Installation

Floating shelves · brackets included

$75

~60 min

🌿

Gutter Cleaning

Ground level only · single storey

$85

~60 min

⚠️ This job must not involve licensed trade work

No electrical, plumbing, gas, structural, roofing or refrigeration. Job value capped at $500.

✓

I confirm this job is minor maintenance only and does not require a trade licence.

Job value cap (NSW)

$55 of $500 max

Choose a Time

Notes for contractor

Task$55

Booking fee$2.99 (waived — Crew Pass)

Total$55

Sam's Repairs

📍 Newtown · 2.8km · 54 jobs · ⚡ 91% response

✓ Verified Pro 🏅 Licensed Builder 🔨 Handyman

🏅 Licensed Tradesperson — Phase 2

Licence typeBuilder (BLD)

Licence numberNSW BLD 287341

Job value limitUp to $3,300 (NSW)

79%

of customers re-book

Services

All Phase 1 Tasks

Assembly, hanging, shelves, gutters, painting

From $55

Minor Building Work

Decking repairs, pergola, fencing · up to $3,300

Quote

Tiling & Rendering

Small areas · up to $3,300

Quote

✕ Still excluded: Electrical · Plumbing · Gas · Structural · Roofing · Refrigeration

🛠

9:41

●●● WiFi 🔋

Free 5-Min Consult

[DEMO] Green Thumb Co.

🌿

[DEMO] Green Thumb Co.

📍 Paddington · 91% re-booked

⭐ Local LegendCrew Crew

AVAILABLE

Now

What to expect

⏱

5 minutes maximum

Call ends automatically — a 1-minute warning appears first

💚

Completely free — for everyone

No charge to you. The contractor is also not paid for this call.

🎥

Video powered by Jitsi Meet

Open-source platform — no account needed. Opens in your browser.

📋

No obligation to book

After the call you'll get a pre-filled booking shortcut — your choice.

💡

Good things to discuss

Property access, scope of work, wall types, specific areas, timing preferences, or any question you'd want answered before booking.

🔗

meet.jit.si/turf-gt-a7k3p

9:41

●●● WiFi 🔋

🌿

[DEMO] Green Thumb Co.

Connected

👤

FREE CONSULT TIME REMAINING

5:00

9:41

●●● WiFi 🔋

✅

Consult complete

Your free 5 minutes with [DEMO] Green Thumb Co. is up. Ready to book?

🔁

Pre-filled and ready

Your consult notes have been passed to the booking screen. Just pick a time and confirm.

Quick notes from your call

"Discussed standard mow + back garden edges. Need to avoid the rose bed (left fence). Gate code 4721. Soft ground near shed flagged — will use lighter mower."

Added automatically to booking notes

Crew[DEMO] Green Thumb Co. ⭐

Service discussedStandard Mow + Edges

Property42 Banksia St

Est. total$65.00

Consult Request

Incoming — free 5-min video call

💙 This call is unpaid — from anyone

The user pays nothing. Crew pays nothing. This is a goodwill service you offer as part of your profile. It helps users decide before booking — your call, your reputation.

👤

[DEMO] Sarah M.

Paddington · 3 previous bookings on Crew

"Hi — wanted to ask about the back garden before booking. I have a rose bed I need left alone, and the ground near the shed gets soft after rain."

Request expires in

2:00

If you don't respond, the request expires — no impact on your Retention Score

💡

Why accept?

Contractors who offer free consults convert at 3× the rate of those who don't. A 5-minute chat often turns into a recurring booking.

My Services

Manage what you offer

Active Services

🌿

Standard Mow

Up to 800m2 · 60 min

$65

Fixed

🌿

Pathway Clear

30 min

$45

Fixed

🌿

Green Bin Fill

45 min

$55

Fixed

✂️

Hedge Trimming

Up to 20m · 90 min

$95

🌱

Garden Bed Weeding

Per bed · 60 min

$75

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Duration

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